Client care
Frequently asked questions
Everything about sizing, delivery and returns. If your question is not here, our team answers personally.
Ordering
How do I place an order?
Browse the collection, open the piece you want, choose your size and add it to your bag. When you are ready, go to your bag and follow the checkout steps: shipping details, then payment. You will receive a confirmation once the order is placed.
Do you take customisations?
Yes, on selected designs. Get in touch with the piece you have in mind and what you would like changed, and we will tell you what is possible and how long it will take.
If a set is out of stock, can it be made to order?
Often, yes. Our runs are small, so pieces sell through. Contact us with the design name and we will let you know whether the fabric is still available to remake it.
Do you have a physical store?
We operate online at the moment, which is how we keep designer pieces at direct pricing. Any showroom news will be announced here and on our Instagram first.
Sizing & fit
Where is the size guide?
The full chart is set out further down this page, and the same tables sit on every product page under the size selector. Please check them against your own measurements before ordering rather than relying on your usual high-street size.
Do you offer alterations?
We do not offer alterations, so it is worth choosing carefully from the size chart. Most of our sets are cut loose and will comfortably take a size up. Many women find they are happy a size smaller than they usually wear.
Delivery & returns
How long does delivery take within Pakistan?
Orders are processed within one to two working days and then handed to our courier. Delivery is complimentary nationwide, covering Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar and everywhere in between.
Do you ship internationally?
Yes. International shipping cost and transit time depend on the destination and are confirmed at checkout.
What is your returns and exchange policy?
Returns are accepted within 30 days of purchase, as long as the piece is unworn, in original condition and has its tags attached. Exchanges for a different size or colour are available on the same terms.
How should I care for lawn and cotton pieces?
Cold hand-wash separately for the first two washes, dry in shade so the print keeps its depth, and press on medium from the reverse side. Treated this way the colour holds for several seasons.
Size chart
SAMNA sizes run XS to XXL. Tops and bottoms are drafted to the same size labels, so a size M shirt pairs with a size M trouser.
Garment measured flat · Inches
Top
| Measurement | XS | S | M | L | XL | XXL |
|---|---|---|---|---|---|---|
| Shoulder | 13.5 | 14.5 | 15.5 | 16 | 16.75 | 17.5 |
| Bust | 18 | 19 | 21 | 23 | 25 | 27 |
| ArmholeStraight | 8 | 8.5 | 9 | 9.5 | 10.5 | 11.25 |
| Sleeve lengthFull | 21.5 | 22 | 22.5 | 23 | 23.5 | 23.5 |
| Sleeve length3 quarter | 17.5 | 18 | 18.5 | 19 | 19.5 | 20 |
Bottom
| Measurement | XS | S | M | L | XL | XXL |
|---|---|---|---|---|---|---|
| WaistExtended | 16.5 | 17.5 | 19.5 | 20.5 | 23 | 25.5 |
| WaistRelaxed | 12.5 | 13.5 | 14.5 | 16 | 18.5 | 21 |
| Hip | 17 | 19 | 21 | 23 | 25 | 27 |
| ThighBoot cut | 10.5 | 11.5 | 12.5 | 13.5 | 14.5 | 15.5 |
| ThighLoose cut / flared | 11.5 | 12.5 | 13.5 | 14.5 | 15.5 | 16.5 |
| LengthCropped | 34 | 36 | 36.5 | 37 | 37 | 37 |
| LengthLong | 38 | 40 | 40.5 | 41 | 41 | 41 |
Every figure is the finished garment measured flat. Width measurements (bust, waist, hip, thigh, armhole) are therefore half the way round, so double them to compare against your own body measurement. Lengths are measured straight down.
Still deciding?
Tell us your measurements and the piece you are considering, and we will tell you honestly how it will fit.